Repülőtéren kiderül, hogy a külföldi hölgy bőröndje nem érkezett meg
- Good evening. Can you help me please, my suitcase hasn’t arrived. I couldn’t find it on the belt of my flight. What shall I do now?
- Sorry for the inconvenience. It happens sometimes, but don’t worry, let me look after you. Let me have your boarding pass and luggage number please!
- Here you are.
- Thank you. Let me check in the computer. What does your suitcase look like?
- A middle size brown suitcase with 2 big pockets at the front.
- Yes, madam, my computer shows that it was left behind in the departure storage. I arrange it to be delivered here by the next possible flight, and we will send it out to your house. May I have your address please and a telephone number? We will let you know when it arrives, and set the time when we can deliver it to you.
- Thank you. Let me give you my business card, my address and telephone number are on it. When is the next flight?
- In 5 hours. We will let you know for sure.
- Thank you, bye.
Szállodába érkezéskor vendég eligazítása
- Good evening. Welcome to our Hotel.
- Good evening. Where can I check in, please, I have just arrived. My luggage is outside.
- This is the right place to check in, sir, may I have your name, please? I send a porter for your luggage.
- Mr. Bob Brown. My secretary made reservations for me 3 days ago.
- Yes, you will get a nice suite on the 1st floor. Here is you key-card. You just place it into the lock, and it opens automatically. In the room there is a TV, telephone and a mini bar of course. Please call the reception if you need any help.
- I’ll have to leave early tomorrow, when does breakfast start?
- From 6.30 till 10.30 you can have breakfast. We have a drink bar next to the lobby, it is open until midnight. You are invited to a welcome drink tonight, please come down after you moved into your room. We also have a swimming pool and a gym open from 7 till 5.
- That’s nice. I’ll try them tomorrow if I get back early. Thank you for the information.
- It’s our pleasure, sir.
Szállodai reklámanyagok a vendégek eligazítása, tájékoztatása céljából
Hotel receptions normally have all kinds of leaflets, brochures, information sheets, like:
• City maps with streets
• Transportation maps for bus, train, metro lines
• Leaflets advertising shops, thermal spas, treatments
• Information sheets about programs: concerts, theatre performances and exhibitions
• Sight-seeing tour announcements
21. századi közoktatás - fejlesztés, koordináció (TÁMOP-3.1.1-08/1-2008-0002)
