Kereskedelmi és marketing modulok | Sulinet Tudásbázis

Tananyag választó:

Kávéfőzés

- Mary, would you mind making a coffee for me and my guest, please.
- Yes of course I’ll do it. Would you like espresso or cappuccino from freshly ground Italian Segafredo or a German-type long coffee from a Wiener coffee blend?
- Mr. Johnson, what do you prefer? I’ll have a mélange, please. Can you make one for me?
- Yes, I have milk, cream, everything.
- May I have an espresso please, black.
- Sugar or milk?
- Without anything. Actually, a glass of water would be nice.
- I’ll bring it in a minute. Here you are. Have some biscuits, too!
- Thank you, Mary.

Kínáló falatok, italok kirakása, feltöltése

Part of the hostesses’ job is to take care about the stand’s staff’s and their guests’ needs for food and drink, and (if she is told so) to offer snacks or candies to visitors.
Offering coffee, tea, soft drinks or sometimes alcohol is one of the basic tasks of a hostess. Before the exhibition opens it must be checked if the machines work properly and if the necessary supply for coffee, tea, sugar, milk, snacks, biscuits, candies, etc. arrived. Glasses will be needed, either plastic or -if it is a stand with a kitchen- real glasses that must be kept clean. Bowls, plates, napkins are also needed. But first of all, a helpful hostess with a friendly attitude and a reassuring smile on her face, who asks from time to time: May I offer you a drink, sir?

Reklámanyagok kirakása, feltöltése

Part of the hostesses’ job is to put out and fill up the brochure holders and the counters and tables with leaflets, brochures, information sheets that are brought to the exhibition by the exhibitor. The best is to take some of them and give them straight in the hands of the visitors while saying some interesting information about it.